sebina, you, services, library, user

The loyalty effect : the hidden force behind growth, profits, and lasting value

Reichheld, Frederick F.

Boston : Harvard business school press : Bain & Company, c1996

  • Find it at
  • Details
PMICA@Bib. Campus Leonardo

Library

    Biblioteca Campus Leonardo

Document available



The documents with shelfmark BCI LEO available for loan requested by Sunday at midnight may be collected starting from the following Tuesday.
Documents must be collected within two weeks from the request.
Documents for internal consultation only requested by Sunday at midnight will be available for consultation starting from the following Tuesday at the library's Historical Section.

Inventory 00N 40207
holding BCI LEO ERG 0434
 Notes 1 v.